It’s a bit ironic, but
live chat is dying.
On the other hand, your product is flourishing?
Supercharge your support
Understand your users 122% better
Get a clearer understanding of your users backed up by fabulous data.
Know the issue from the get-go
With 0 doubts and second-guesses
Give your team peace of mind
What device, app version, which OS? Know it all at instantly.
Get 50+ useful data points
Auto-attached on reports
One hub, all feedback
Your own support station.
On the forefront of SDK, add helpful links to steer users in the right direction and see how quickly some issues resolve themselves.
Triage for the ages
Perfectly suited for every scenario.
Including the worst one – escalating tickets to your devs. Forward them to Jira or any other tool your team uses without manual retyping.
Mini CRM ftw
Basically, a list of all lists.
All your users in one place – with their ticket history and metadata. Find Pedro from Mexico you’ve chatted with last week, in a heartbeat.
To sum it up
Get much-needed data automatically
Find users in a heartbeat
Refine your user × support relationship
Have a deeper understanding of your app and web
Bug and crash reporting tool you’ve been looking for.
Add to app in minutes
Doesn’t affect app speed
GDPR & CCPA compliant