What you see is what you get, with no hidden fees
Save 40-50 hours of dev time per month. Give or take.
Free web SDK
Unlimited seats
Unlimited integrations
1 year data retention
Unlimited bug reports
Export data whenever
Sentry backend logging
Mobile app SDKs
Starter
For tiny dev studios and companies with a single product
$160 / mo
- Bug reports
- Crash reports
- App users
- Integrations
- Apps on Dashboard
- Team members
- Included app installs
- Data retention
- Slack community
- Activity history
- Ticket rules
- Custom forms
- Live chat
- Customizable UI
- Data obfuscation
- Screen recording
- Export ticket data
- See all features
Free
For indie developers and everyone who wants to try Shake.
$0 forever
Unlimited- Unlimited
- Unlimited
Limited- 2
- 3
- 10 000
- 1 month
- Public access
- 1 000 logs
- 2 Apps on Dashboard
- All features
- Limited integrations
- Unlimited bug and crash reports
- 3 team members
- 10 000 app installs
- 1 month data retention
- Access Slack community
- 1 000 logs in Activity history
- Ticket rules
- Custom forms
- Live chat
- Customizable UI
- Data obfuscation
- Screen recording
- Export ticket data
Premium
For most app companies and development studios.
$160 per month
- Unlimited
- Unlimited
- Unlimited
- All
- 4
- Unlimited
- 10 000
- 1 year
- Public access
- 1 000 logs
- 4 Apps on Dashboard
- All features
- All integrations
- Unlimited bug and crash reports
- Unlimited team members
- 10 000 app installs
- 1 year data retention
- Access Slack community
- 1 000 logs in Activity history
- Ticket rules
- Custom forms
- Live chat
- Customizable UI
- Data obfuscation
- Screen recording
- Export ticket data
Organization
For big app agencies and companies with complex apps.
$340 per month
- Unlimited
- Unlimited
- Unlimited
- All
- Unlimited
- Unlimited
- 10 000
- 2 years or custom
- Public access
- 1 000 logs
- Unlimited Apps on Dashboard
- All features
- All integrations
- Unlimited bug and crash reports
- Unlimited team members
- 10 000 app installs
- 2 years data retention
- Access Slack community
- 1 000 logs in Activity history
- Ticket rules
- Custom forms
- Live chat
- Customizable UI
- Data obfuscation
- Screen recording
- Export ticket data
Starter
For tiny dev studios and companies with a single product
$160 / mo
- Bug reports
- Crash reports
- App users
- Integrations
- Apps on Dashboard
- Team members
- Included app installs
- Data retention
- Slack community
- Activity history
- Ticket rules
- Custom forms
- Live chat
- Customizable UI
- Data obfuscation
- Screen recording
- Export ticket data
- See all features
Free
For indie developers and everyone who wants to try Shake.
$0 forever
- Unlimited
- Unlimited
- Unlimited
- Limited
- 2
- 3
- 10 000
- 1 month
- Public access
- 1 000 logs
- 2 Apps on Dashboard
- All features
- Limited integrations
- Unlimited bug and crash reports
- 3 team members
- 10 000 app installs
- 1 month data retention
- Access Slack community
- 1 000 logs in Activity history
- Ticket rules
- Custom forms
- Live chat
- Customizable UI
- Data obfuscation
- Screen recording
- Export ticket data
Premium
For most app companies and development studios.
$200 per month
- Unlimited
- Unlimited
- Unlimited
- All
- 4
- Unlimited
- 10 000
- 1 year
- Public access
- 1 000 logs
- 4 Apps on Dashboard
- All features
- All integrations
- Unlimited bug and crash reports
- Unlimited team members
- 10 000 app installs
- 1 year data retention
- Access Slack community
- 1 000 logs in Activity history
- Ticket rules
- Custom forms
- Live chat
- Customizable UI
- Data obfuscation
- Screen recording
- Export ticket data
Organization
For big app agencies and companies with complex apps.
$420 per month
- Unlimited
- Unlimited
- Unlimited
- All
- Unlimited
- Unlimited
- 10 000
- 2 years or custom
- Public access
- 1 000 logs
- Unlimited Apps on Dashboard
- All features
- All integrations
- Unlimited bug and crash reports
- Unlimited team members
- 10 000 app installs
- 2 years data retention
- Access Slack community
- 1 000 logs in Activity history
- Ticket rules
- Custom forms
- Live chat
- Customizable UI
- Data obfuscation
- Screen recording
- Export ticket data
Startup pricing
We offer discounts on the Premium plan for early-stage startups. It’s $15 per month for your first year, and $60 per month for your second.
Production add-ons for popular apps
If you distribute Shake SDK in an app that’s been installed up to 10 000 times, you don’t need an add-on. For more installs, you can buy the appropriate add-on on the Dashboard yourself.
10k to 100k installs
$100 / mo
Roughly $ .002
per install per month
100k to 1M installs
$250 / mo
Roughly $ .0005
per install per month
1M to 10M installs
$450 / mo
Roughly $ .0001
per install per month
10M to 50M installs
$2 000 / mo
Roughly $ .00007
per install per month
10k to 100k installs
$120 / mo
Roughly $ .002
per install per month
100k to 1M installs
$300 / mo
Roughly $ .0005
per install per month
1M to 10M installs
$560 / mo
Roughly $ .0001
per install per month
10M to 50M installs
$2 400 / mo
Roughly $ .00008
per install per month
Frequently
asked questions
Is Shake web SDK really free?
Do you offer discounts?
Can we pay once a year via invoice?
What happens when my subscription expires?
What are app installs and how are they counted?
Do you track app uninstalls?
What’s the difference between app installs and monthly/daily active users?
Are app installs counted across all my apps, both active and archived? Are they tied to my plan?
Ian Han
Ironforge — Senior Mobile Dev
I’ve been a customer for nearly a year and have logged hundreds of bugs. It has been pretty much flawless.
Bug and crash reporting tool you’ve been looking for.
Add to app in minutes
Doesn’t affect app speed
GDPR & CCPA compliant