Identify crashes before they surprise your users
Our crash reporting tool gets you more actionable data to work with.
All features
Every plan has every feature, nothing is hidden.
Unlimited seats
Invite your entire team to join, no charge per seat.
Free integrations
All plans allow you to connect Shake to your favorite tools.
Add to app in minutes
Doesn’t affect app speed
GDPR & CCPA compliant
The problem
Fixing crashes is overwhelming without the actionable data.
You only get a stack trace
Receiving a crash stack trace but no other data just isn’t enough.
It’s hard to identify patterns
There’s no way to know which users have experienced a specific crash.
You can’t chat with users
There’s no option to contact users who experience a crash and ask for details.
No way to collect crash feedback
It’s impossible to gather vital data from a user immediately after the crash.
The solution
Getting data that tells you why and how your app is crashing.
Receive vital user comments
Want to find out what happened direct from the user? Shake lets them submit their own feedback after a crash.
Know exactly who experienced a crash
It only takes seconds to identify which specific users have been hit. Shake lists all app users, their attributes, and tickets.
Real-time chat with users
Use live chat to ask additional questions, reassure users you’re dealing with issues, and notify them of fixes.
Check steps to reproduce and logs
Solving a crash is much easier if you can check the user’s activity leading up to it. Shake attaches this essential data automatically with each report.
- Timeline of all user taps
- Network traffic
- Logs
Study device info and Black box data
Not enough device info to solve a crash? Each Shake crash report offers useful data about the device and its state leading up to the crash.
- App version and current view
- Device and app memory usage
- +12 more useful data points
Cherry-pick the perfect custom data
Getting really specific details will help solve crashes faster. With Shake you can send the value of any variable as part of each crash report.
Simple. Safe.
And supported.
Add to app in minutes
It takes a few of lines of code, there’s no learning curve.
Crystal-clear documentation
Filled with useful examples that help you integrate and customize the SDK.
One-click integrations
Easily connect with the tools your team already loves using.
Developers here to help
Shake’s support team is made up of real devs who know the product inside and out.
GDPR and CCPA compliant
Hosted on AWS EU—ISO 27001, SOC2 and HIPAA compliant.
Ruben Vereecken
Lessgo — CTO
Shake has allowed us to gain real insight into real issues our users were having during our beta phase, then later during QA.
Bug and crash reporting tool you’ve been looking for.
Add to app in minutes
Doesn’t affect app speed
GDPR & CCPA compliant