Add to app in minutes
Doesn’t affect app speed
GDPR & CCPA compliant
Spend less than trillion years looking for the right clues
As a dev, have plenty to work with
Look into activity history, instead of listening to vague explanations.
All of clients’ reports, streamlined
No more Whatsapp, emails, texts, or calls. Just one place for bug triage.
Have all the valuable customer feedback you need in no time
Understand users 122% better
Get a clearer understanding of your app users backed up by valuable data.
Give the team a peace of mind
Device, app version, OS… Know it all instantly.
All user feedback in one place
Add helpful links on the forefront of SDK, to steer users in the right direction and resolve issues without lifting a finger.
This is how you Shake
Add Shake SDK to your app
So your testers and users can submit reports from the app.
- Shake adds only 2.5MB to your app
Shake (or don’t) to submit a report
Get 71 unique data points attached automatically on each user’s ticket.
Personalize reports to your needs
Customize SDK. Capture user info, attach logs, protect data and more.
Invite your team to collaborate
Track issues, share notes and assign crashes to teammates for $0 per seat.
In this typical what if scenarios
If your app user can’t log in
See if that’s of a 403 server response or if their OS version is old.
If they say feature doesn’t work
Easily check if testers have the latest build, before you even start debugging.
If your app crashes to a user
Fix it with insights into stack trace and casually DM them “Sorry, it’s fixed now.”
If users propose a new feature
Instantly know if it’s their 1st or 9th ticket. As a pm, rush through the deadlines.
If your colleague reports a bug on a billing screen
With Rules, automatically create a ticket with high priority and assign it to a developer. Or just filter them out. The power is yours.
Get over 50+ data points on each ticket
Device model
HTTP logs
App version
Authentication
User info
Steps to reproduce
IDE
OS version
Not to brag, but many great devs and teams are already shaking
Don’t believe us?
Neither did Jacob, at first.
Jacob Wisbeck
One Acre Fund — Dev Team Lead
Shake really streamlined issue investigation and identification for us. The integration was simple and the features are well designed.
500+
developers use Shake
26M
SDKs on mobile devices
50k
engineer-weeks saved
Bug and crash reporting tool you’ve been looking for.
Add to app in minutes
Doesn’t affect app speed
GDPR & CCPA compliant